Privacy Policy

Last updated: 7 September 2026

Flightseeing.is is operated by Atlantsflug ehf., company registration number 630204-4880. Atlantsflug ehf. is responsible for the personal data described in this Privacy Policy.

Information we collect

We may collect personal information when you:

Make or manage a booking
Contact us by email, telephone or through our website
Request a private tour, charter or photography flight
Visit and use our website

Depending on your interaction with us, this information may include:

Your name, email address and telephone number
Booking reference, tour, date and departure time
Passenger names, group size and passenger weights
Information needed to meet accessibility, safety or operational requirements
Messages, requests and other correspondence
Technical information about how you use our website, subject to your cookie choices

Please provide only the information needed for us to manage your booking or answer your request.

How we use your information

We use personal information to:

Process and manage bookings
Provide our flights and other requested services
Communicate booking information, changes or cancellations
Respond to questions and private-flight requests
Process payments and refunds
Meet aviation safety, accounting and other legal requirements
Maintain the security and functionality of our website
Understand website usage and measure advertising effectiveness, where consent has been given

We process this information where necessary to fulfil a booking or requested service, comply with legal obligations, respond to legitimate business enquiries or based on your consent.

Booking and payment providers

Our online reservations are managed through Bókun. When you make a booking, the information needed to process and manage that booking is handled through the Bókun platform.

Online card payments are processed securely by Teya. Atlantsflug does not receive or store your complete payment-card details.

Bókun and Teya process personal information according to their respective privacy policies and security requirements.

Website platform

Our website is provided and hosted through Icefloe Travel. Icefloe Travel may process technical information required to operate, secure and maintain the website and its booking features.

Cookies and tracking technologies

Our website uses cookies and similar technologies.

Strictly necessary cookies are used to operate and secure the website and cannot be disabled through our cookie banner.

With your consent, we also use:

Google Analytics to understand how visitors use our website and to improve its content and performance.
Meta Pixel to measure the effectiveness of advertising and understand how visitors interact with our website.

When you first visit the website, you can choose Accept all or Reject non-essential. Google Analytics and Meta Pixel should only be activated after you have accepted non-essential cookies.

You can also delete or block cookies using your browser settings. Doing so may affect how some parts of the website work.

We may share information only when necessary with:

Booking, website and payment-service providers
Pilots, employees and contractors involved in providing your flight
Guides or partner operators involved in a combined experience you have booked
Authorities or professional advisers where required by law, safety obligations or legal claims

We do not sell your personal information.

Some service providers may process information outside Iceland or the European Economic Area. Where this occurs, the provider is responsible for using an appropriate legal safeguard for the transfer.

How long we retain information

We retain personal information only for as long as necessary to provide the requested service and meet applicable aviation, accounting, tax and legal obligations.

Enquiries that do not result in a booking are retained only for as long as reasonably necessary to answer the request and manage any relevant follow-up.

Your rights

Subject to applicable data-protection law, you may have the right to:

Request access to your personal information
Ask us to correct inaccurate or incomplete information
Request deletion of your information
Request restriction of, or object to, certain processing
Withdraw consent where processing is based on consent
Request a copy of information you have provided to us
Submit a complaint to the Icelandic Data Protection Authority

These rights may be subject to legal or operational requirements that require us to retain certain information.

To make a request, contact us at info@flightseeing.is.

You can also contact the Icelandic Data Protection Authority, Persónuvernd.

Security

We and our service providers use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. However, no internet transmission or storage system can be guaranteed to be completely secure.

Changes to this policy

We may update this Privacy Policy when our services, website systems or legal obligations change. The latest version will always be published on this page with its most recent update date.

Contact us

Atlantsflug ehf. Fagrabrekka 10 200 Kópavogur, Iceland

Telephone: +354 555 1615 Email: info@flightseeing.is